Last updated: August 2026
Hotel Casino Elite Quievrain SRL, Rue du Vert Pré 5, 7380 Quiévrain, Belgium, VAT BE 1009.254.019, is the controller of your personal data. Contact: info@hotelcasinoelite.be.
Through the contact form, we collect your name, your email address and, where provided, your phone number and your message. Room bookings are handled by our provider Cloudbeds, which collects the data needed for your stay (contact details, dates, payment) under its own policy.
Your data is used to answer your enquiry (legitimate interest), to manage your booking and your stay (performance of the contract) and to meet our legal and accounting obligations (legal obligation).
Your data is accessible to our authorised staff and to our technical processors: Cloudbeds (bookings), Amazon Web Services and Cloudflare (website hosting). The contact form opens your email client and sends us your message directly. We never sell or rent your data.
Contact data is kept for as long as needed to handle your enquiry. Data relating to a stay is kept in accordance with Belgian legal and accounting obligations.
You have the right of access, rectification, erasure, restriction, objection and portability. To exercise these rights, write to info@hotelcasinoelite.be. You may also lodge a complaint with the Belgian Data Protection Authority (www.dataprotectionauthority.be).
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